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Telemedicine Features and Benefits

Telemedicine is a solution used to treat employees with relatively minor work injuries and illnesses. It helps minimize lost duty time, avoid unnecessary hospital or urgent care visits, and increase overall productivity.

Telemedicine provides:


Telemedicine can provide screening evaluations for employees with potential work-related exposure to COVID-19.

  • SAFE

How it Works

To get started, the following will be needed:

  • Mobile device or computer with a webcam and microphone
  • Employee's photo ID and email address
  • Employer authorization form

What it Treats and Where it's Available

Initial Injuries

  • Strains/sprains
  • First-degree burns
  • Back strains/sprains
  • Neck strains/sprains
  • Contusions
  • Abrasions
  • Rashes
  • Tendonitis/repetitive-use injuries
  • Bloodborne pathogen (BBP) exposures

Injury Rechecks

  • Some wound and laceration checks
  • Second-degree burns
  • Moderate cervical and low back injuries
  • Significant sprains, strains, and contusions
  • Routine postoperative checks

Telemedicine is not appropriate for serious or life-threatening conditions. For such conditions, please seek emergency medical assistance immediately.

Conservative Care Delivers Comprehensive Telemedicine Services

Telemedicine is available in all Conservative Care locations. Contact us to see if Telemedicine is available in your location


Telemedicine may be used to evaluate employees who tested positive for or were potentially exposed to coronavirus disease (COVID-19) before they return to work.


Employees previously seen at a Conservative Care clinic for physical therapy may use our Telemedicine platform to continue their rehab sessions.


Employees treated for an injury at a Conservative Care clinic may use Telemedicine for their injury rechecks.

Frequently Asked Questions

What do I need for my employees to use Telemedicine?

To access Telemedicine, employees will need an internet-enabled device (i.e., smartphone, tablet, or computer) with a webcam and microphone. A quiet, private place should also be set aside for the employee’s telemedicine visit.

Can employees access Telemedicine on any mobile device?

Recommended mobile device options are as follows:

  • Any Apple (iOS) device newer than 3 years old and running iOS 8 or higher.
  • Any Android device newer than 2 years old and running Android 4.4 or higher.

For the best experience using the mobile app, a Wi-Fi connection of 4G or higher is recommended using a current iOS or Android device with a mic and webcam.

Is Telemedicine only a first-aid option, meaning an injured or ill employee will eventually have to visit a Conservative Care?

No. Most employees with injuries that are treatable using Telemedicine are fully treated from onset to post-recovery via our telemedicine platform. Should in-person care be required, the injured or ill employee will be referred to the nearest Conservative Care clinic to continue treatment.

How long does a Telemedicine visit last?

The length of each telemedicine visit varies depending on each employee’s treatment needs. It’s worth noting that with telemedicine, no time is spent traveling to and from a medical facility.

How secure is a Telemedicine visit?

Telemedicine deploys a HIPAA-compliant system of secure communication to maintain the integrity of your employees’ protected health information (PHI). The platform is equipped to monitor communications for prevention of accidental or malicious breaches. In addition, Conservative Care does not record video visits or store patient records in this platform.